12 replies to this topic

[ConQQ]

Look. Why entered data do not stack with captcha? This repeat again and again with new code!
PS: SERank v 2.5

Edited by ConQQ, 16 October 2011 - 01:43 AM.

[RageSW]

How many search engine's are you checking?

[ConQQ]

One thing

[RageSW]

Can you get in touch with support and send let us know what keywords/websites you were checking?

We will try and reproduce this issue and get a solution ASAP.

http://www.ragesw.com/support/

[coppershark]

Same thing here.. I am only checking google US with one URL and I enter the correct captcha but it is not accepted same as screen shots above..
thanks

[RageSW]

We are working on a fix. I apologize for the inconvenience.

[RageSW]

We have fixed this issue!

We will be providing an update within 24 hours. Please email support if you need the update immediately.

Again, sorry for the inconvenience.

[aexm]

what will be the name / revision of this last built ?
maybe it's too early, 2.5 rev. is still online !

i will wait thank you !

Sebastien

Edited by aexm, 21 October 2011 - 02:14 AM.

[Jeremy]

Hi Sebastien,

Sorry for the slight delay. We are still just doing some last minute testing. We hope to have it released very very shortly. We appreciate your patience. You can always e-mail our support department and we can provide you with a download link if you would like the update right away.

http://www.ragesw.co...ckets&_a=submit

[NorCal]

I downloaded SERank today 10-26-2011. About says "SERank Version 2.5" I ran the Check Update and says I have the latest.
I'm having problems with the captcha too and since the last response to this was 10-21, I'd like to know if I have the version that is supposed to be fixed or if that hasn't been released yet?

I don't get the "Incorrect" message but neither the Skip or Go buttons seem to have any effect. Go does nothing and Skip makes the window disappear but I find that it actually only visually disappeared -put in the background. It is actually still there which can be confirmed by going to Window>Bring All To Front. The end result is that the software is stalled. That is, it is not hanging - just stalled apparently waiting for the captcha. It has been at "34 Searches Left" "Your search will take approximately 03:15: (3 minutes) for several hours

[rjrasmussen300]

Seriously, what's the deal? I am also running version 2.5 and didn't bother to report this issue since someone else already did. But this is now borderline ridiculous. What can you tell me about the software fix? When will SERank work properly?

[Jeremy]

As mentioned earlier, if you would like the update right away, please e-mail our support department.

http://www.ragesw.co...ckets&_a=submit

Otherwise, the update will be posted on our website within a few days.

[NorCal]

I got the 2.6 update. You'll see (I assume) that I submitted a crash report. It occurred hitting the skip button for captcha. Now I'm also getting similar behavior to what I described above with the exception that when I entered the captcha and hit Go, instead of the spinning wheel and nothing, instead I got the spinning wheel then it disappeared as if it were submitted however then doing the "Bring to Front" I get the same captcha popup i.e. same code except now the Go button is greyed out and the only option is Skip. If I click Skip I'm back to the same place. Same captcha with only a skip option.

Even if this were working perfectly, there is a real lack of elegance and intuitive and useful UI/UE in the process. First of all, having to wait for the user to click one or the other for a captcha is nonsensical. If you are checking multiple keywords on multiple search engines you are looking at hours of process. Most of this should run in the background. Then if there is something requiring a captcha, put that into a queue for the user to deal with when they are ready and let the non-captcha items run in the meanwhile.

I see you are discouraging users from doing multiple search engines and there is no Select All option - but why? That means more work for the user I don't want to go clicking through a bunch of stuff for every site. If there are limitations to the software then design a methodology that works around those limitations but make it as simple and useful as possible for the end user. I was pretty stoked to try out this software that I laid down a good chunk of change for - SEIntelligence, SERank, Sitemap automator. I'm pretty disappointed right now.