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Knowledgebase : Product Support
 


All of our software comes with a detailed user guide and manual. The manual is located under the Help menu in your menu bar at the top of your screen while the software is in the foreground. In the manual you will find step by step instructions for doi...
You will get this error if you are using Mac OS X 10.3.9 or earlier. Our software requires Mac OS X 10.4 or later. Some of our products may function on 10.3.9 even if you get this error and you dismiss it, however we do not officially support Mac OS X ...
You may get the T CP Error 22 for one of the following reasons; 1) Make sure you have the latest version of the application. This is the most important thing to do as it can save you a lot of time in having to trouble shoot and get in contact with...
All this means is that something unexpected has occurred that was not anticipated. Some common problems that could cause this include; 1) Trying to access a file that does not exist 2) Trying to open a file that is not the right format 3) Trying to s...
Very rarely your registration number may not be remembered the next time you launch one of our products. This may mean that there is a problem with your Preferences file. All you have to do is go to your Preferences folder located at; Username/Library/...
When you purchase a RAGE Product, you get all x.x updates for free. So for example, if you purchase version 2.0, you wil get 2.1, 2.2, 2.3 etc... up until version 2.9.9 for free. All you have to do is download the free trial version for the product tha...
All of our software comes with a detailed user guide and manual. The manual is located under the Help menu in your menu bar at the top of your screen while the software is in the foreground. In the manual you will find step by step instructions for doi...
Yes, all of our software is 100% Lion compatible. Most of our products support Mac OS X 10.5 and later while some still support Mac OS X 10.4. Each product page has detailed system requirements.
There are three solutions that you should try before sending a bug report to us: 1. Make sure that you are using the most up to date version of our software. You can view the current versions of any of our software on our Products Pages. 2. If you ...
FTP stands for File Transfer Protocol. It is how your website files are transfered from your computer to your web host's server. Remember, your web host's server is just another computer 'serving' your files to the world wide web. Basically, it is a fa...
Generally all of RAGE Product's are fully functional for a certain amount of time. At which time they expire and registration is necessary to continue to use the product. Some applications such as Sitemap Automator will limit certain features. The ...

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