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Problems Up Loading To Go Daddy


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#1 swooperman

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Posted 29 January 2010 - 10:44 AM

I should have down loaded the trial version but instead I paid for it before trying it.

It simply will not load to my Go daddy web site from the rage software.

Go daddy has assured me that I am using the correct settings

Go Daddy Points out that It loads every time from my two iWeb sites using the same settings is proof that it is an issue with Rage software.

The tech support at RAGE says:

"QUOTE"
"I know that you believe you have entered everything correctly but the fact that two of your sites aren't working and that it works fine from multiple computers here leads to believe there is an issue on your end. I know this is frustrating, but I am not sure what else to tell you to try besides making absolutely sure you aren't having issues with your internet connection and all of your details are entered properly."

I am developing a severe case of buyers remorse.

If anyone else has had a similar experience please help?

#2 Jeremy

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Posted 29 January 2010 - 12:56 PM

I just uploaded to my GoDaddy site with no problems at all.

What is your URL?

Did you make sure that you put in the right FTP details?

You need your server address, your username, your password, and a directory path if necessary.

#3 swooperman

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Posted 29 January 2010 - 02:38 PM

I just uploaded to my GoDaddy site with no problems at all.

What is your URL?

Did you make sure that you put in the right FTP details?

You need your server address, your username, your password, and a directory path if necessary.



#4 swooperman

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Posted 29 January 2010 - 02:47 PM

thanks for responding.

I am sure I have everything correct.

I have gone over everything with Go Daddy several times.

When I export from web crusher. . .

It scrolls through the web site and appears to be uploading everything for about 5 minutes.

I add a small change just to check and see if it is working. It never updates it and the web site still loads the same speed.

www.caribbeanexclusives.com

#5 Jeremy

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Posted 30 January 2010 - 11:09 AM

You can also try uploading the files via an FTP client such as Cyberduck. Once you are done your optimization in WebCrusher, click on Export, and then click on Open Enclosing Folder, and then press Next. Then drag that folder to Cyberduck.

#6 RageSW

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Posted 01 February 2010 - 04:17 PM

thanks for responding.

I am sure I have everything correct.

I have gone over everything with Go Daddy several times.

When I export from web crusher. . .

It scrolls through the web site and appears to be uploading everything for about 5 minutes.

I add a small change just to check and see if it is working. It never updates it and the web site still loads the same speed.

www.caribbeanexclusives.com


Douglas,

I told you that you should try publishing with a different FTP client to see if that works. The process is very simple as I outlined in the emails to you;

1) Click the Export button after optimizing
2) Select Open Enclosing Folder
3) Publish your site using ANY ftp client you like

I understand you frustration but as I said before I was able to publish your site to your server just fine. You need to be absolutely sure that all your details are entered correctly, especially your directory path.

#7 Colin Flaherty

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Posted 11 February 2011 - 07:42 AM

i was having uploading to GoDaddy until i entered the forward slash / into the directory path.

no problems uploading since then. wprks every time with godaddy.

Colin Flaherty
San Diego public relations




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