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#2198 Just Bought Domainer And Experiencing Constant Program Freezes With Ce

Posted by Colin Deady on 05 April 2008 - 01:59 AM in Domainer

The domains in question are registered and respond to whois but there is no zone file including settings like nameserver, A record for www host, ftp host etc. Guess it could well be the issue you described :)

But as mentioned, apart from the 1 re-occurrence of the issues I mentioned the new Beta did seem much more responsive overall which is great news IMHO given that this is such a useful application!

Suggested enhancement for a future version: Could a "do not query website" check box be added for each domain, ie: one could select to query everything (unchecked - default) or only check domain, not hosting details.

Many thanks
-Colin



#2193 Just Bought Domainer And Experiencing Constant Program Freezes With Ce

Posted by Colin Deady on 04 April 2008 - 12:43 PM in Domainer

When you try to access a domain that does not exist at all


Don't forget that when I first encountered this issue the freeze occurred for domains that do exist (one can whois them quite happily) but do not have a website.

Regards
-Colin



#2185 Just Bought Domainer And Experiencing Constant Program Freezes With Ce

Posted by Colin Deady on 02 April 2008 - 02:28 PM in Domainer

Hi
Thanks for the beta, v1.6.1 Build 1. Apart from my first test (see below) all went fine. In summary:

The first time I tried it I unfortunately noticed almost no difference - except that Domainer now recovered when I left it for a few minutes. Using Activity Monitor I saw that when the app froze the CPU usage of Domainer is 0%, ie: request an update on all domains and the CPU varies from around 44% to 95%, then after about 20 seconds down to 0% and the app froze - the GUI becomes completely unresponsive (and Activity Monitor reports Domainer in red as "not responding"). About 2 minutes later the GUI starts working again and the domains start to slowly get updated as responses to the requests out to the internet start to come in.

Second test - much more successful :) Closed app, reloaded it and repeated the above and it worked perfectly (ran a bit slow, but hey I did ask it to update all my domains so that's my problem;)

Third test - closed and reloaded app, and selectively updated one domain after another without waiting for it to finish in between and experienced no problems

Fourth test - left app open and updated all domains and all worked fine

Fifth test - closed and reloaded app, then selectively updated one domain after another and in each case waited for the previous domain to be fully updated before I started the next update.

By the fifth test I noticed it seems to be taking longer and longer each time to complete an update - but then I am wondering if with this many queries I am hitting some server-based flood control and other similar measures.

NB: 50% of domains used in test have a website, the other 50% do not. Apart from my first unsuccessful test of the new version I have not seen any issues with either

Thanks for your efforts, much appreciated :)

BTW did I mention as well as a web developer I'm also a professional software test engineer with many years of experience? Feel free to give me a shout if you ever want me to cast an eye over a new version; always happy to help :)

-Colin



#2174 Just Bought Domainer And Experiencing Constant Program Freezes With Ce

Posted by Colin Deady on 31 March 2008 - 01:07 PM in Domainer

Paul,

You are The Man! Many thanks for such a quick response :)
-Colin



#2169 Feature Suggestion: Hosting Expiry Date As Well As Domain

Posted by Colin Deady on 30 March 2008 - 04:23 PM in Domainer

Many thanks :)



#2166 Feature Suggestion: Extra File Menu Keyboard Shortcuts

Posted by Colin Deady on 29 March 2008 - 11:41 AM in Domainer

Another thought I just had - in a suitable future release please can a keyboard shortcut be added for each of the menu options:

File ~ Edit Domain
File ~ Update Domain Details

This will allow much more rapid keyboard navigation around the application.

Thanks
-Colin



#2165 Feature Suggestion: Hosting Expiry Date As Well As Domain

Posted by Colin Deady on 29 March 2008 - 11:37 AM in Domainer

I have observed in Domainer that there is no place to enter the expiration date for the hosting of a website in addition to the domain expiration date.

In the UK it is very common for these two to be on different dates, eg: domain registration of a .co.uk domain typically lasts for 2 years, but hosting typically only lasts for one year.

For a future version please can:

1) an extra date-selector field be added to the "hosting" section;
2) this date be shown as a column in the list of all domains;
3) this date be exported to iCal and CSV when the appropriate menu option is selected.

At the moment I have created a workaround by creating a second "fake" domain for each real domain, eg:

domain.ext
and
hosting_domain.ext

where the former is the real domain and the latter is my fake. Under the fake I set the expiration date manually and hey presto I can monitor such. Obviously this isn't a great long-term solution though!

Many thanks
-Colin



#2164 Just Bought Domainer And Experiencing Constant Program Freezes With Ce

Posted by Colin Deady on 29 March 2008 - 11:27 AM in Domainer

I am looking into this now, and promise to get this fixed ASAP for you. Sorry about the problems.


Wow! What excellent customer service, many thanks :)

Let me know if you need a backup of my Domainer database.
-Colin



#2160 Just Bought Domainer And Experiencing Constant Program Freezes With Ce

Posted by Colin Deady on 29 March 2008 - 04:24 AM in Domainer

Hi folks
Just bought RAGE Domainer and with the three domains I was using pre-purchase to test it all was fine. However, now after purchase I constantly get constant freezes forcing me to either kill the app and relaunch or wait 2 minutes before it becomes responsive again (when frozen I can't even scroll up and down the list of domains, select any menu options or anything). I think I have identified the cause:

- if a domain has an associated website then when the entry for the domain is updated it will NOT freeze the program;
- if a domain does NOT have an associated website then when the entry for the domain is updated it WILL freeze the program.

When the program freezes I see the grey spinning icon representing updating over the image of the website on the domain (which of course will be blank as there is no website) for about 10 seconds, then this is replaced with infamous spinning beachball. At this point the software completely stops responding and I need to kill the process.

Reloading the program occurs without any corruption of data - BUT this isn't a workaround given that as I have so many domains without websites that I want to monitor I have not managed to use Domainer for more than 2 minutes before it freezes on me :(

I am fairly certain that the above is the cause because all 8 domains I have entered that have websites do not freeze the program on update, and 6 out of the 8 domains I have entered that do NOT have websites DO freeze the program on update. For the remaining 2, I have seen them freeze Domainer on one occasion, and not freeze on another.

Has anyone else experienced this, or can anyone suggest a solution?

Ideally I would like to be able to stop certain domains from trying to grab a screenshot of a website as clearly in my case I don't need this feature for about 50% of my domains.

Examples of domains that cause freezes:
climatefit.net
climatefit.com
ispartacus.co.uk

Most disappointing for a new purchase .. :(

Regards
-Colin