6 replies to this topic

[Hourglass]

Hi

I am a newly registered user of macintosh explorer 5. One thing I've found when I enter preferences and then appearance to adjust the text size it doesn't change the size. This issue occurs no matter what size I select from the dropdown list, i.e. 9 thru to 16

If i select a different font the font is selected but I still can't adjust the size of it.

Can this be fixed please.

Thanks

[RageSW]

Hi

I am a newly registered user of macintosh explorer 5. One thing I've found when I enter preferences and then appearance to adjust the text size it doesn't change the size. This issue occurs no matter what size I select from the dropdown list, i.e. 9 thru to 16

If i select a different font the font is selected but I still can't adjust the size of it.

Can this be fixed please.

Thanks

Sorry for the problems, we are looking into this and will get a fix out if needed.

[jhkingsr]

Sorry for the problems, we are looking into this and will get a fix out if needed.

I'm running a registered version 5.0 of Macintosh Explorer. Resize font in Preferences also does not work for me. No matter what font size is chosen, it doesn't change the onscreen display. I press the Reload button, no change. I close and restart the application, no change. I reboot my MacBook Pro and restart the application, no change.

I really like your app but cannot use it if this font resizing issue is not resolved. A fix is needed.

[RageSW]

Sorry for the problems, we are looking into this and will get a fix out if needed.

I'm running a registered version 5.0 of Macintosh Explorer. Resize font in Preferences also does not work for me. No matter what font size is chosen, it doesn't change the onscreen display. I press the Reload button, no change. I close and restart the application, no change. I reboot my MacBook Pro and restart the application, no change.

I really like your app but cannot use it if this font resizing issue is not resolved. A fix is needed.

Sorry for the problems you are having.

We have fixed this issue for the next release.

[Hourglass]

Is there any timescale for the new release?

[Hourglass]

Is there any timescale for the new release?

I take the non reply to mean the answer is no.

I'm a new MAC user who also uses PC's. All I can say that is if a similar issue was found in any of my PC software it would have been fixed by now. Having poor eyesight means it's a must to be able to change font sizes easily in any software that I use.

Any software program is only as good as the support it comes with and in this case it's not much.

Since my last post I've purchased a competing product which suits my needs better than this one.

[RageSW]

Is there any timescale for the new release?

I take the non reply to mean the answer is no.

I'm a new MAC user who also uses PC's. All I can say that is if a similar issue was found in any of my PC software it would have been fixed by now. Having poor eyesight means it's a must to be able to change font sizes easily in any software that I use.

Any software program is only as good as the support it comes with and in this case it's not much.

Since my last post I've purchased a competing product which suits my needs better than this one.

Sorry for the lack of a reply. The fix will be posted this week. Please email us for a link if you need it earlier.